Information Staff Training Holiday Notice

2018/02/26

Thank you for your continued support of Good Smile Company products!

We wish to inform our customers that we will be taking a short break for staff training, and will not be available to respond to support requests and queries during this time. We apologize for any inconvenience this may cause you.



- Company Training Holiday Dates -
7th March 2018 (Wed) - 12th March 2018 (Mon) at 15:00JST


- General Customer Support -
The general customer support section will be closed during this time. Any inquiries received during the training period will be dealt with in order of receipt from Monday, the 12th March 2018 at 15:00JST. This includes both web form and email support inquiries.

Web Form: http://support.goodsmile.info/eng/inquiry/
Email: support@goodsmile.jp



- GOODSMILE ONLINE SHOP Support -
The GOODSMILE ONLINE SHOP customer support will not be affected by this training period, and will be running as normal during these dates.

Web Form: https://goodsmileshop.com/en/contact/
Email: shop@goodsmile.jp