Information figma Guts: Berserker Armor ver. Repaint/Skull Edition Notice and Apology


Thank you for your continued support of Good Smile Company products.
A defect has recently been found in the following product released on the 16th of July 2019.

Applicable Product
Max Factory
figma Guts: Berserker Armor ver. Repaint/Skull Edition

Defect Details
Paint defects have been found on the included "Dragon Slayer" sword in some cases.
*The blood splatters on the edges of the blade are clearly painted with linear edges and at regular intervals.

Support Procedure
If you have found this defect in your product, please contact our customer support department.
Corrected parts will be shipped to customers that have contacted us starting from early September.
*Support for this defect will be offered for two years starting from the post date of this notice.

Customer Support
Web Form:

We deeply apologize for any inconvenience caused and hope for your understanding in this matter.
We will be strengthening our product inspection procedures in order to prevent defects in the future.

Max Factory
Good Smile Company