Information Notice and Apology Regarding Error in Included Parts for Nendoroid Chisato Nishikigi and Nendoroid Takina Inoue


Thank you for your continued support of Good Smile Company products.

This notice is to inform you that an error was discovered in the list of parts included with Good Smile Company's Nendoroid Chisato Nishikigi (JAN:4580590171190), which arrived at wholesale stores from the 22nd of March 2023, and Nendoroid Takina Inoue (Release Date: June 2023, JAN:4580590171961).

We apologize for any inconvenience this may cause to customer who have purchased the products.

Applicable Products
1. Released 22nd of March 2023
Nendoroid Chisato Nishikigi (JAN:4580590171190)

2. Releasing June 2023
Nendoroid Takina Inoue (JAN:4580590171961)

Parts Affected
Holding Hands Hand Part

Error: Holding hands hand part is included with Nendoroid Chisato Nishikigi
  Holding hands hand part is not included with Nendoroid Takina Inoue

Correct: Holding hands hand part is included with Nendoroid Takina Inoue
  Holding hands hand part is not included with Nendoroid Chisato Nishikigi

Support Procedures
A holding hands hand part will be sent to customers of Nendoroid Chisato Nishikigi who request the part.
If you wish to request the part, please fill out the following information in our inquiry form and submit your request.

Holding hands hand part will be included with Nendoroid Takina Inoue
If you have purchased both Nendoroid figures, you will be able to display the Nendoroids holding hands without submitting a request for a part.

Submitting a Request
Please send the following information using our "Defects, release schedule and other product-related inquiry" inquiry form.

Postal Code
Number of parts requested (up to the amount of Nendoroid Chisato Nishikigi figures purchased)
Screenshot of receipt or order history

Notes Regarding Requests
If you do not have a receipt, please mention this at the time of inquiry.
Hand-holding hand parts will be shipped to customers from June 2023 onward.
After submitting your request, an email reply will be sent confirming the details of your request.
There is no dedicated application form for this issue. We thank you for your understanding.

Support Period
April 2023-April 2025

Contact Information for Inquiries Regarding this Matter
Good Smile Company Customer Support:

We sincerely apologize for any inconvenience caused and hope for your understanding in this matter.
We will be strengthening our internal checking procedures to prevent mistakes like this in the future.

Good Smile Company