Information Customer Support Summer Holiday Notice


Thank you for your continued support of Good Smile Company products!

We would like to inform our customers that Good Smile Company customer support as well as GOODSMILE ONLINE SHOP customer support will be unavailable during the following dates. We apologize in advance to any inconvenience this may cause you. (Dates are all in Japanese Standard Time.)

Business Holiday Dates

12th August 2015 - 14th August 2015

Good Smile Company Customer Support Center
Web Form:
TEL: 0120-915-391

GOODSMILE ONLINE SHOP Online Sales Customer Support
Web Form:

Any requests that come to the above mentioned email addresses and contact forms during these periods will be answered in the order they were received when customer support reopens on the 17th August 2015. We apologise for any inconvenience this may cause to our customers.