Information Apology and Notice Regarding Takao: Heavy Armament Ver.


Thank you for your continued support of Good Smile Company products.

Max Factory's Takao: Heavy Armament Ver. (JAN:4545784042274) shipped out on the 25th January 2018. The figure comes with a special base that allows her to be displayed with Atago: Heavy Armament Ver. (JAN: 4545784042144), however there have been many reports of this base not connecting correctly.

We are going to be sending a replacement base to all customers who purchased this item from the GOODSMILE ONLINE SHOP. The shipping date of the replacement will be provided via email once it has been determined.

If you purchased the product from a store other than the GOODSMILE ONLINE SHOP, please contact our customer support team with your purchase details, and we will send you a replacement base.

Customer Support:

We apologize for any trouble this base has caused our customers, and will strive to prevent similar faults occurring in the future.