Information Notice Regarding Customer Support During 'Golden Week'
Thank you for your continued support of Good Smile Company Products!
Golden Week is a period of multiple public holidays that takes place in Japan near the beginning of May. This post summarizes which days customer service will be unavailable during this period. (*All dates are in Japanese Standard Time)
Business Holidays During Golden Week
28th April (Sat) - 30th April (Mon)
3rd May (Wed) - 6th May (Sun)
Any inquiries received during these times will be handled in order received on the next business day customer service is available.
The GOODSMILE ONLINE SHOP support team will also be following the same schedule as above. We apologise for any inconvenience this may cause our customers, and appreciate your understanding.
Good Smile Company Support
Web Form: http://support.goodsmile.info/en/inquiry/
GOODSMILE ONLINE SHOP Support
Web Form: https://goodsmileshop.com/en/contact