Information

GOODSMILE ONLINE SHOP System Failure Recovery Notification

(2019/08/24)

Thank you for your continued support of Good Smile Company products.

We are happy to announce that the system server issue resulting in payments not processing successfully as well as long load times on pages has been dealt with, and the GOODSMILE ONLINE SHOP is now functioning as normal.

If you had placed any order or sent any inquiry through the inquiry form between 13:11 to 23:48 (Japan Time), there is a possibility that your order or inquiry has not been processed correctly. If you could not see your order history or have not received any responses to your inquiry, please contact us again through the inquiry form.

Once again we apologize for any inconvenience caused by this issue.


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