Information Notice and Apology to Purchasers of Nendoroid DIO
Thank you for your continued support of Good Smile Company products.
A defect has recently been found in the following product released on the 17th of September 2019.
JoJo's Bizarre Adventure: Stardust Crusaders
Standard Face Plate, Interchangeable Face Plates (x2) and GOODSMILE ONLINE SHOP/Medicos Entertainment Online Store Exclusive Face Plate are missing mole marks on the left ear.
If you have found this defect in your product, please contact our customer support department.
Corrected parts will be shipped to customers that have contacted us starting from early November.
1st October 2019 - 30th September 2021
Web Form: https://partner.goodsmile.info/support/eng/inquiry/
Please be sure to include your name, address, the number of units purchased and where you purchased your figure(s) in your customer support inquiry.
We deeply apologize for any inconvenience caused and hope for your understanding in this matter.
We will be strengthening our product inspection procedures in order to prevent defects in the future.
Good Smile Company