Information COMBAT ARMORS MAX19 Abitate F44A Crab Gunner Notice and Apology


Thank you for your continued support of Good Smile Company products.

It was recently discovered that some incorrect parts have been included with Max Factory's COMBAT ARMORS MAX19 Abitate F44A Crab Gunner (JAN:4545784012109), which started shipping out from the 16th of June. The defect is detailed below.

Defect Details
Certain units include "Figure A" when "Figure B" should have been included.

Support Procedure
If you have found this defect in your product, please contact our customer support department.
Corrected parts will be shipped to customers that have contacted us starting from the 7th of July, 2020.
*Support for this defect will be offered for two years starting from the post date of this notice.

Customer Support
Web Form:

We deeply apologize for any inconvenience caused and hope for your understanding in this matter.
We will be strengthening our product inspection procedures in order to prevent defects in the future.

Max Factory
Good Smile Company