Information Notice and Apology Regarding Megumin: Light Novel China Dress Ver.
Thank you for your continued support of Good Smile Company products.
This notice is to inform you that an error was discovered on the KADOKAWA products Megumin: Light Novel China Dress Ver. and Megumin: Light Novel China Dress Ver. KADOKAWA Special Set, released on the 24th of December 2021. The released product featured incorrect placement of the accessory on Megumin’s left hair. The original images used on the product page and packaging feature the correct placement.
We apologize for the inconvenience this will be offering replacement parts to those who have purchased the figure. Should you wish for a replacement part, please contact the Good Smile Company Customer Support team at the following link: https://www.goodsmile.support/en/inquiry_en/
Please note the replacement will only be the part shown in the following image. Megumin's arms, staff and the ribbon on her back will not be included as part of the replacement.
Please ensure to keep the rest of parts with you as those will not be replaced.
The corrected part will be delivered to customers starting from March 2023.
Support Period: Please contact us before 31st of October 2022 for replacement.
We apologize for any inconvenience this may have caused and hope for your understanding in this matter. We will strive to improve or internal procedures to prevent similar errors in the future.
Please note that this announcement is for the customers that reside outside of Japan. The replacement process will differ if you are located within Japan. Please contact us for further details.
- Good Smile Company