Information Customer Support Year End Holiday Notice
Thank you for your continued support of Good Smile Company products!
We would like to inform our customers that Good Smile Company customer support will be unavailable during the following period.
Year End Holiday Dates
29th December 2022 (Thu) - 4th January 2023 (Wed) (Japan Time)
Good Smile Company Customer Support via email will not be available after the morning of the 27th December.
We apologize for any inconvenience this may cause.
Good Smile Company Customer Support
Web Form: http://support.goodsmile.info/en/inquiry/
The GOODSMILE ONLINE SHOP email support line will also be closing after the morning of the 27th December.
GOODSMILE ONLINE SHOP Support
Web Form: https://goodsmileshop.com/en/contact/
Any inquiries received by the Good Smile Company Support Team or the GOODSMILE ONLINE SHOP during the holiday period above will be answered in order of receipt from Thursday the 5th January 2023 from 12:00JST. Once again we apologize for any inconvenience this may cause you.
We wish all of our fans a Merry Christmas and a Happy New Year!